Refund Policy
A Legal Disclaimer
The refund policy is directly related to the platform or distributor you purchased the book from i.e. Amazon.com, Barnes and Noble, Target.com ect.
Refund Policy - the basics
Having said that, please check the retailer in which you originally purchased your book from. Online businesses selling products are typically required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Claim
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more. Again, read the retailers refund policy and terms very carefully and include any specific details on the reason for your return and request for a refund.